E-Talent International

Privacy Policy

We respect your privacy and are committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles, where applicable. This Privacy Policy explains how we collect, use, store, disclose, and protect personal information when you use this website, make a booking, submit an enquiry, register for an event, purchase a ticket, subscribe to updates, or otherwise interact with us.

1. Who this policy applies to

This Privacy Policy applies to personal information collected by or on behalf of E-Talent International and any related projects, websites, landing pages, forms, funnels, or campaigns operated by us or our authorised partners.

2. What we collect

We may collect personal information including:

  • name;
  • email address;
  • phone number;
  • suburb, state, or country;
  • business name and business details;
  • event preferences and attendance information;
  • booking or ticket details;
  • payment-related information handled through third-party processors;
  • communications you send to us;
  • social media handles or account identifiers;
  • IP address, browser type, device type, and usage data;
  • any other information you choose to provide.

3. How we collect information

We may collect personal information:

  • directly from you when you fill out a form, purchase a ticket, RSVP, register, contact us, sign up for updates, or interact with our website;
  • from third-party service providers, including ticketing platforms, payment processors, CRM systems, email systems, analytics tools, and social media platforms;
  • automatically through cookies, pixels, tags, analytics tools, and similar technologies;
  • from our clients, partners, sponsors, suppliers, or event-related collaborators where relevant and lawful.

4. Why we collect it

We collect personal information to:

  • provide products, services, events, and updates;
  • process bookings, registrations, and enquiries;
  • communicate with you about the relevant event, service, or offer;
  • send operational messages, confirmations, reminders, and customer support responses;
  • manage waitlists, refunds, attendance, and follow-up communications;
  • improve our website, services, marketing, and operations;
  • monitor analytics, audience behaviour, and campaign performance;
  • manage legal, compliance, security, and dispute-related matters;
  • send promotional content where you have consented or where otherwise permitted by law.

5. Marketing communications

If you subscribe to updates or provide your details for marketing purposes, we may send you promotional emails, SMS, newsletters, and announcements. You can opt out at any time by using the unsubscribe link or contacting us directly. Even if you opt out of marketing messages, we may still send essential service messages relating to your booking, event, transaction, or enquiry.

6. Disclosure of personal information

We may disclose personal information to:

  • our employees, contractors, agents, and related entities;
  • event partners, sponsors, venues, suppliers, artists, speakers, and other service providers where reasonably necessary to deliver the relevant service or event;
  • payment processors, ticketing providers, email providers, CRM platforms, website hosts, analytics providers, and other technology partners;
  • professional advisers such as lawyers, accountants, and insurers;
  • regulatory authorities, courts, law enforcement, or government agencies where required or authorised by law;
  • any other party you have authorised us to share information with.

We only disclose personal information where reasonably necessary for the purposes described in this policy or where required by law.

7. Overseas disclosure

Some of our third-party service providers may store or process information outside Australia, including in the United States, Europe, or other jurisdictions. By using this website and providing your information, you acknowledge that your personal information may be transferred overseas where reasonably necessary for the operation of our business and services.

8. Cookies and analytics

We may use cookies, tracking pixels, analytics tools, and similar technologies to:

  • understand how visitors use our website;
  • improve user experience and performance;
  • measure advertising and marketing effectiveness;
  • remember preferences where technically possible;
  • detect fraud, abuse, or security issues.

You can control cookies through your browser settings, but some website features may not function properly if cookies are disabled.

9. Storage and security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. However, no system can be guaranteed to be completely secure. Information may be stored in secure cloud systems, CRM platforms, ticketing systems, email systems, and other digital tools used in our operations.

10. Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, to comply with legal obligations, resolve disputes, enforce agreements, and maintain business records.

11. Access and correction

You may request access to personal information we hold about you, or request correction if you believe it is inaccurate, incomplete, out of date, or misleading. We may need to verify your identity before responding. If we refuse access or correction in circumstances permitted by law, we will explain why.

12. Complaints

If you believe we have breached this Privacy Policy or mishandled your personal information, please contact us first so we can investigate. We will review your complaint and respond within a reasonable time. If you are not satisfied with our response, you may be able to contact the Office of the Australian Information Commissioner or another relevant authority.

13. Links to other websites

Our website may contain links to third-party websites or platforms. We are not responsible for the privacy practices of those websites, and you should review their policies separately before providing information.

14. Updates to this policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this website with the updated date shown above.

15. Contact

If you have questions about this Privacy Policy or the way we handle your personal information, contact:

etalentinternational@gmail.com
E-Talent International
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